Privacy & Terms

  • roaml is a trading name of Overwatch Risk Management Ltd.

    Overwatch Risk Management Limited respects the privacy of every individual who visits its websites. Any information collected about you will be used to fulfil any service you might request, to inform you about new products and services and also to improve how we serve you. Your data will be treated in accordance with relevant European Union and local country legal provisions. Your information will not be disclosed to anyone outside of Overwatch Risk Management , its affiliated or associated companies, and its retailers, agencies and licensees of any of these companies, and any other companies with which Overwatch Risk Management has directly or indirectly arranged services for your benefit.

    Overwatch Risk Management will not collect and personal information about you using cookies however by enabling cookies or keeping cookies enabled; you are providing your consent to Overwatch Risk Management storing cookies on your browser. Please note that disabling cookies is likely to impact website functionality and your experience of the Overwatch Risk Management website.

    The purpose of this privacy policy is to describe the types of information that we collect from you when you visit our site and explain how we use this information.

    Due to the international nature of Overwatch Risk Management’s business, Overwatch Risk Management processes and stores personal data outside the EU. We are obliged to ask you to agree to this. If you do not wish to, unfortunately, we will not be able to process any request you make through this website.

    If you do agree, you may do so on the basis either that we use your data ONLY to process the request you make, or that Overwatch Risk Management can make further use for further contacts (always subject to the Privacy Policy below).

    Data protection

    We protect the data in strict accordance with the Principles of the European Union Data Protection Framework Directives, in particular, EU Directive 95/46/EC

    Any information that you choose to provide us with about yourself will be held on a secure computer server in the United Kingdom. The server software (SSL) encrypts all the information you supply us.

    This ensures, among other things, that data we hold about you is processed lawfully and fairly. We aim to ensure that the personal data stored will be accurate, relevant and not excessive. We will keep the data up to date and not retain the information longer than is necessary. We will keep data securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies.

    Overwatch Risk Management will not share or loan any identifiable information about you to any third party without your consent. We may share generalised information about site visitor patterns with partners or other parties in such a way that individual visitors can never be identified. It is possible to view our site without providing any personal details. However, without registering your details, you will not be able to receive further communications from us.

    What personal information is collected?

    We collect your personal information on registration with roaml.

    This information may include data such as your name, email address, country and preferred language.

    We use this information

    To process our contract for providing an online travel risk platform.

    To help make your visit more enjoyable

    To send you relevant information about products and services

    To email you from time to time about promotions or products and services which we think may be of interest to you

    If you choose to receive information or other communications from us, you can select that option by ticking the relevant box on the registration form. You can also contact us at any time if you don't want to receive any more communications from us by using the Contact Us link on the website.

    If you have allowed us to use your personal information for the purposes above, we may from time to time disclose this information to any company or organisation to which we pass the responsibility to handle email or other direct marketing communications on our behalf. Should this happen, we ensure that any third party companies who handle your information comply with the relevant Data Protection legislation.

    Other information collected during your visit

    Whenever you browse the www.overwatch-risk.com or www.roaml.io website, read pages, or download information, our computers automatically record certain information about your visit from the computer you use to access our site.

    The information includes the following:

    This information does not identify you personally. It just tells us how many visitors come to our site and the types of computers they use. With this information, we can improve our site for all our visitors and make it more useful to you

    The date and time you access our site.

    How many and which pages you visit during a 'session' on our site and how long you were on the site.

    Your Internet domain name (this might be your internet service providers such as aol.com or your place of work) and the 'IP' address (this is a number assigned to your computer whenever you are surfing the web) which allows you to access our website.

    The Internet browser you use (e.g. Microsoft Explorer or Netscape) and your computer's operating system (e.g. Windows 98).

    The site you were on before you linked to overwatch-risk.com or roaml.io (e.g. Yahoo if you found us from a search engine).

    PROTECTION OF EMAIL ADDRESSES

    Your email address is only used for the purposes of registering your account and replying to you unless you have given consent as detailed above.

    DATA PROTECTION ON PIXEL TAGS

    We may use "pixel tags," which are small graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL (Uniform Resource Locator) of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, we may use "format sensing" technology, which allows pixel tags to let us know whether you received and opened our e-mail.

    MORE QUESTIONS ABOUT PRIVACY?

    You have the right as an individual to find out what information we hold about you and make corrections if necessary. You also have the right to ask us to not use your information for marketing purposes by choosing not to give your consent on the registration form.

    If you have any specific questions that are not covered in this section or want to know what information we currently store on you, please contact us.

    If you have a specific data protection concern or complaint, you can address it to our Data Protection & Privacy Team at support@overwatch-risk.com

  • Please read these Terms of Service ("Terms") carefully before using the roaml website, located at www.roaml.io (the "Service"), a web-based app for travel risk assessment Software as a Service (SaaS). These Terms govern your use of the Service provided by roaml a trading name of Overwatch Risk Management Ltd.(Registered in England and Wales 11762744). All. ] company ("roaml" “Overwatch Risk Management” "we," or "us"). By using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.

    1. ACCEPTANCE OF TERMS

    By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

    2. MODIFICATION OF TERMS

    roaml reserves the right to update and change these Terms from time to time without notice. Any changes to these Terms will be effective immediately upon posting on the Service. It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the Service after changes have been made to the Terms constitutes your acceptance of those changes.

    3. DESCRIPTION OF SERVICE

    roaml.io provides a web-based app for travel risk assessment as a Software as a Service (SaaS). The Service allows customers to assess and manage travel risks and access related features, content, and tools.

    4. USER REGISTRATION

    To access certain features of the Service, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to keep your registration information up to date.

    5. SUBSCRIPTIONS

    To access the full range of services and features of roaml.io you may be required to purchase a subscription. Subscriptions are available on a monthly or annual basis. You agree to pay all fees associated with your subscription promptly.

    6. CANCELLATION AND REFUND POLICY

    You may cancel your subscription at any time. We do not offer refunds for canceled subscriptions. Cancellation requests should be submitted through the Service's user interface or by contacting customer support.

    7. USER CONDUCT

    You agree to use the Service in compliance with all applicable laws and regulations. You shall not:

    a. Use the Service for any illegal or unauthorised purpose.

    b. Transmit any worms, viruses, or any code of a destructive nature.

    c. Interfere with or disrupt the Service or its servers.

    8. PRIVACY POLICY

    Your use of the Service is also governed by our Privacy Policy, which can be found [insert link to Privacy Policy].

    9. INTELLECTUAL PROPERTY

    All content provided by roaml.io, including but not limited to text, graphics, logos, images, and software, is protected by copyright and other intellectual property rights. You may not reproduce, distribute, modify, or create derivative works based upon the Service without our explicit consent.

    We’re proud to partner with you and reserve the right to use you logo on our our website.

    10. DISCLAIMER OF WARRANTIES

    The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. roaml.io disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

    11. LIMITATION OF LIABILITY

    roaml.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

    12. TERMINATION

    We may, at our sole discretion, suspend or terminate your access to the Service at any time, with or without notice, for any reason, including your violation of these Terms.

    13. GOVERNING LAW

    These Terms are governed by and construed in accordance with the laws of England, without regard to its conflict of law principles.

    14. CONTACT INFORMATION

    If you have any questions or concerns about these Terms, please contact us at: hello@roaml.io

    Thank you for using roaml

    By using the Service, you agree to these Terms of Service.